Cancellation
Cancellations accepted
We have a 12 hours of cancelation policy after receiving your item to request a cancellations .
You can always contact us for any return question at nonchalantee.business@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returnable items
Unfortunately We cannot accept returns at this time since we do not carry an inventory and our products are made on-demand! We strive for quality but if there is a manufacturing issue or damage during shipment, please reach out to us providing photos and we will work to get you a replacement asap!.
Refunds
We will notify you once we’ve received and inspected your items, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nonchalantee.business@gmail.com.
Addresses / House Numbers
Check your addresses before checking out please. You (the customer) are responsible for providing the correct address and/or apartment number. Packages that are returned back to us or missing due to an invalid address can NOT be refunded or replaced. We cannot cover the reprint/shipping costs unfortunately. I can only offer you a discount if you want to place a replacement order. So again, please double check your addresses! Don't let this minor mistake prevent you from receiving your order successfully.
Sizing Details
Please note that in the garment industry, it is common to see a minor variation in the garment measurements. It means that there can sometimes be a small deviation (also known as tolerance) from the listed size guide measurements – up to 1 inch (2.54 cm). This type of minor deviation may happen, and the product is not considered to be defective due to that.